Hélène Duhamel

Hélène assists managers and executive committees in steering the transformation of their organization, where human issues intersect with structural and technological dynamics. She helps her clients build their organizational intelligence:

fully grasp their responsibilities and the role they have to play in setting their teams in motion for transformation,
adjust each individual’s managerial posture to suit 2025, and
find the golden mean of balanced performance.
As a coach, trainer and consultant, Hélène is renowned for her communicative energy, her sense of humor and her ability to quickly establish a climate of trust. Her demanding, humane approach ensures that we stay on course on operational and strategic issues, while protecting the mental health of our employees. Her approach, both structured and iterative, enables her to deal with complex issues with clarity and depth, so as to implement lasting collective transformations.

Customer relationship management is at the heart of her work, which she has developed in particular through the use of digital technologies and artificial intelligence. Hélène makes sure to use the bridges between technologies and human processes so that the chosen customer relationship is at the service of her customers’ business.

(Re)putting people at the heart of her work, she became a trainer in 2017, then a professional coach in 2021:

the Neurocognitive and Behavioral Approach (2019),
DISC and Driving Forces (2022) and
emotional intelligence (2025)
to activate collective intelligence in the service of end customers.

His curiosity and relationship with others are best described by Claude Lévi-Strauss:
“What do you see that I don’t see?
What do I see that you don’t see?”